Call Center Services
Cognitive enables you to be in constant communication with customers
Travelers change plans, book trips, seek better deals and use loyalty programs, so they demand outstanding service at all times. CloudTalk takes the chaos out of your contact center so you can focus on growing your travel and hospitality business. CognitiveValueTech your virtual call center of your travel and tourism business connecting with 1500+ tools and decrease your cost with smart features.
Expert Travel Agency Customer Service Executives
Travel and tourism industry requires extensive customer interaction. This translates into more customer service calls, emails & web chats. The challenge is accentuated further due to the fact that the customer service agents need to have technical skills to be able to provide meaningful service such as emergency assistance, travel booking modifications, itinerary changes, reservation reconfirmation etc.
Flight Booking, Hotel Reservation, Itinerary Modification:
Grupo Noa International has a team of experienced travel agency specific telecallers and service agents. Our travel specialists have worked with some of the largest global travel portals. Providing turnkey travel industry customer service solution to make your travel agency customer centric. When your customers expect realtime responses, expert knowledge and multilingual agents, then outsourcing to Grupo Noa International is the right choice. Our uncompromising application of best practices in every aspect of our operation gives you a competitive advantage by allowing you to deliver delightful customer service at a low cost.
Dedicated Travel Agency Call Center Services:
Hotel reservations
Travel consulting services
Emergency Customer support
B2B travel industry support services
Cost effective travel agency customer service
24/7 inbound Customer service for tour operators
Answer customer queries professionally
Consolidated customer service: phone, email, website inquiries & web chat
For a better customer travel experience ?
